Order once placed can only be cancelled within 4 hours from the placing the order, you can call us on 7778887850 In such cases, the order will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.
We only exchange goods if they are defective damaged or lost in transit. In this circumstances where you consider that a product is defective, you should promptly contact us on sales or call us on 7778887850 with details of the product and the defect (video proof strongly needed). Upon receipt of the returned product, we will fully examine it and notify you, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Refund and exchange:
At Aradhana Fashion, we do our best to ensure that you are completely satisfied with our products. And we are happy to issue a refund based on the conditions listed below:
Full refund or exchange of a product bought on our website is possible if
1. The product is damaged or there have been some breakages during transport
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 2 to 4 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
During peak seasons please allow up to 7-10 business days for your return to process.
How to Request a Refund:
To request a refund, simply whatsapp us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on 7778887850